Where can you ship products?
***Currently experiencing shipping delays, please allow 2-3 weeks for shipping. We will update once we have returned to normal shipping***
Orders generally take 4-5 business days for processing and preparing for shipping. Generally, orders take about 1 week from the date that you place the order to it arriving on your doorstep. Covid-19 has slowed the Carriers (FedEx and UPS), they have had fewer truck drivers and higher demand for delivered products. So your package may be delayed by a few more days. Looking at 7-9 day delivery time average.
We are doing our best to speed things this up and will notify you when your order has been sent.
Does your company offer a warranty?
We guarantee our product from all manufacturing defects. If your Mock ONE arrives with any manufacturing defects, we will replace the product within the first year of purchase. Learn more here
What is Make Happy?
It’s what our products are designed to do. It’s beautifully simple. It’s why we are here. It’s why you are reading this. It’s what wakes us up in the morning.
Make happy is the banner that brings everyone in the Republic together. The outdoors is ours to enjoy and share. Our products encourage outside time and diversion. It does not matter if you dog sled solo across the Arctic, or hammock in the backyard as long as it makes you happy!
Our motto is ‘Make Happy’. It’s what our products are designed to do. It’s beautifully simple. It’s why we are here. Our singular mission is to enable everyone to have outstanding outdoor experiences through fanatically user-designed products. Every stitch and curve of a Republic product is in place to ensure happiness.
The Republic of Durable Goods® branded products covered by our Make Happy warranty are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product. The products eligible for the lifetime warranty are covered to the original owner, for the lifetime of the product. Unfortunately, this does not mean your lifetime, but the normal expected lifetime of the product dependant upon use.
This warranty applies to all The Republic of Durable Goods® branded products. If your product fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
Because we think products should have a long life, we have designed the Mock ONE to have replaceable parts. If a part breaks, don’t worry we have a replacement. Damage from user error is not covered under warranty but may be repaired for a reasonable rate and a fee will be charged for return shipping.
Our policy requires that products accepted for repair be clean. Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned.